The Latch Inn POLICIES
The Latch Inn is an exclusive property where every guest reservation is both important and special to us. If your travel plans change and you must cancel your reservation, please call us at least 2 (two) days* prior to your arrival date to cancel your reservation less a $35 CAD processing fee per room.
In the unlikely event that you must cancel with less than three (2) days* notice, shorten your stay or check out early, please understand that we must ask you to take responsibility for your entire reservation. If we can rebook your room(s), a full or partial refund will be made.
Rates/policies are subject to change and vary during high impact periods and special requests. *A 30-day cancellation notice is required on whole house bookings and for some holidays and special events.
Deposit & Payments:
At time of booking a deposit of first night room rate plus applicable taxes will be required to secure your reservation.
24 hours prior to arrival the balance of your reservation will be charged to the credit card provided at the time of booking.
Check-in: 4:00 PM - 6:00 PM. If arriving outside of check-in times, please contact us to make arrangements.
Check-out: 11:00 AM.
Absolutely No Smoking Inside; however designated outdoor smoking areas are available.
No Pets. Please call for help in making arrangements to board your pet.
Special situations allow for children, please contact us to make arrangements.
GIFT CERTIFICATE POLICIES
Gift certificates must be presented at check-in along with a valid driver's license. Gift certificates are transferable. Any remaining amount on gift certificates can be used at a later day up to the expiration date. Gift certificates cannot be redeemed for cash.